From 2003 to 2016: The Astounding Growth of Podcasting [Infographic]

The playing field has been leveled and the barriers to entry have been torn down. Every day, people enjoy inspired lives built upon their art, their passions, and their ideas. Not because someone gave them permission, but because they decided this was their time and...

Podcasting – The 5 Key Statistics for 2016

My good friends at Edison Research handled the data gathering for my new book, Hug Your Haters, and we discovered that customer service is being massively disrupted. Now the Edison team is back with a new edition of their annual Infinite Dial research (they partner...

How to Interview Experts – The Expert Interview Template

Mike Koenigs just posted a great video on how to interview experts called “What I Learned from Interviewing 1000 People.” Here are his key takeaways: Watch and listen to as many interviews of your guest as possible Determine an Outcome, Result or Big...

How to Get a Response to A Podcast Interview Request

Most people try to send ‘cold’ emails to pitch themselves to podcast hosts or to potential guests. Email is not enough. Email inboxes can be a black hole for communication. Your email can easily get buried in the hundreds and even thousands of emails that...